You'll stop receiving e-Statements from the start of your next statement cycle. When the system asks for confirmation – “Am I right to confirm you are calling to check on the status of your application”, say “yes”. Now get all the information on benefits, features & requirements for the list of credit cards at Citibank Malaysia. Key in all the requested details and follow the steps accordingly. Tel : 1300-88-5465 1300-88-5465 / Read and accept the Terms and Conditions. Below is the table of Citi Card Fees and Charges as of November 2020. If you'd like to temporarily increase your credit limit, please login into Citibank Online, locate "Services". Plus, get complimentary insurance and earn rewards on your company spend. With Credit Cards, payments are easy & secure. Don't worry. Alternatively, you could phone us at anytime with CitiPhone Banking: If you'd like to permanently increase your credit limit, please complete this application form and upload your latest income document here. Call +61 2 8225 0615. 3-year Annual Fee Waiver promotion. https://www.bankbazaar.com/citibank-credit-card-customer-care-number.html Citibank Online Customer Service Desk - The fastest way to resolve your queries! How do I create username and password for my credit card or debit card? Website: www.ofs.org.my Your card is sent to you within 5 - 7 working days from the date of issuance. Contact our agents through this link https://chat.citibank.com.my/MY/WebChat/ or through the phone icon which is located on the right hand side. Fax : 603-22721577603-22721577 Just follow these simple steps. What's the status of my credit card application? Or. And you're all done! and its affiliates in the United States and its territories. Download Application Forms and also choose DND service. Then, email the completed and signed copy of it, together with your case reference number, to chargebackdoc@citi.com. 1-800-82-1010 1-800-82-1010 (Sabah & Sarawak, toll free). The Association of Banks in Malaysia You can check on the status of your dispute by: Once logged in, go to the top navigation menu of the web page, then click "Contact Us". T&Cs apply. If the rewards points and exclusive discounts aren’t enough for you, the Lazada Citibank Platinum Credit Card also offers even more points! Call 13 24 84. Please prepare your 16-digit credit card number, 4-digit telephone PIN or your registered mobile phone so we can send you a 6-digit One-time PIN (OTP). Apply for the Citi Corporate Card now. If you have to submit this form, kindly download it here. All Credit Cards; Travel Cards; Reward Points; Cash Rebate Cards; Business Cards; Rewards & Privileges; Citi ThankYou Rewards; Promotions and Privileges; Easy Pay Instalment Plan; Useful Links; Online services; Phone Banking; Apply for a card now; Fees & Charges; Find the right card; Get more from your credit card; PIN & PAY You can call our customer heroes at 012-385 0211 for a hassle-free application process, or apply online. Then click "Email Us" (with an envelope icon beside it) Example: 01Jan2007, To view e-Statements, you will need Adobe Reader (Version 7.0 or above) installed on your computer. For Confidential or account related questions: Try clearing your browser's cookies and cache. Apply for credit cards online & get rewards, cash backs, offers & more benefits with Citi Philippines. Apply for a new visa credit card … However, if you still require to speak to us, please contact us via Live Chat, login to Email or call via Citiphone Banking and provide us your full details and the concerns raised so that we can revert to you in due course. I have not received my e-Statement. There are a number of scenarios that may prevent you from viewing your e-Statement. Email to us at: For confidential or account related questions: For your protection, please Log into Citibank Online to send us your message via My Home … Website: Penang: 04 - 296 0000. Compose and send us your secure mail. MAXIMIZING CREDIT CARD REWARDS . This charge is not applicable to Citi Prestige, Citi Travel Account and Citi Business Signature. Ombudsman for Financial Services (formerly known as Financial Mediation Bureau) 07-268 0000 07-268 0000 (Johor Bahru) Website: 11 December 2020 New; Revision to Citi Credit Cards and Charge Cards related Terms and Conditions w.e.f. 6 November 2020 New; Revision to Citi 0% Easy Pay Plan Terms and Conditions w.e.f. www.akpk.org.my, Bank Negara Malaysia (BNM)PengarahJabatan LINK & Pejabat WilayahBank Negara MalaysiaPO Box 1092250929 Kuala Lumpur Menara Takaful Malaysia Citibank credit card Customer Care Toll-Free number: 1860 210 2484 Citibank, one of the many international banks in India, also has a global presence in many other countries.Citibank has a general toll free customer care number that the customers can use for addressing all their concerns and reporting on any issues faced by them. For any general enquiries or feedback that is non-account related: Website: Ombudsman for Financial Services (OFS) is an independent body set up to help settle disputes between customers and their financial institutions. You are not under any advanced litigation process such as bankruptcy notice/creditors petition etc. To check your application status, you can say, “Check my credit card application status” or “Card application status” when prompted. Signing up for new credit card at Citibank Malaysia is Fast & Convenient. For your protection, please Login to Citibank Online and connect with us through the live chat icon which is located at the Contact Us page. Tel : 603-22722811603-22722811 / We are committed to treat your complaints seriously and resolving them as quickly and fairly as possible. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Citibank Customer Service. Remember to keep your login and password details to yourself. This free software is available to download at. Email: info@sidrec.com.my. Securities Industry Dispute Resolution Center (SIDREC) Offering a wide range of Mastercard credit cards, from starter Classic package through to the exclusive and, dare we say it, poshest card on the market. 4. Click here to submit a Complaint*, a Compliment or General Feedback. It normally takes 60 calendar days to investigate a dispute. When you spend a minimum of RM1,500 or more in a monthly statement, you’ll receive 1000 points (for every 1,500). How do I dispute a charge on my credit card account? Fax : 603-26167601603-26167601 Email: banks@abm.org.my, You have a positive net disposable income after meeting all your expenses, Your total debt exposure does not exceed RM2 million. If you feel that your complaint has not been resolved in a satisfactory manner, you may then proceed to write to: Shariffah Ilyah Syed Omar / Alawiyah AbdullahClient Care UnitCitibank BerhadMenara Citibank165 Jalan Ampang50450 Kuala Lumpur. Once we have received your letter, we will investigate further and endeavor to review your complaint equitably and fairly. Our Interactive Voice Response lets you do your … Then click "Compose Mail". Here are the most common suggested solutions: Try looking in your "deleted" or "junk/spam" mail folders. Citi Corporate Card. With HSBC Visa Platinum Credit Card, you get to earn 8x reward points when on all contactless spend like VisaPay,Mastercard Tap&GoTM or Samsung pay and you can also avail 5x reward points Online, Overseas & Groceries with select merchants* like Grab, Lazada, Shopee, Zalora. And you're all done. You may then use your card for limited transactions such as recurring payments, online shopping and e-wallet transactions. Make sure your browser allows pop-ups from Citibank. 6 November … Some of the top benefits of rewards credit card from Citibank Malaysia include Everyday Rewards Overseas Travel Rewards & more. For confidential or account related questions: For your protection, please Log in to Citibank Online to send us your message via My Home Inbox. Learn all about the credit card hacks you need to know to help you save money and redeem rewards. You can also view all open and closed disputes or cancel an existing dispute. No 4, Jalan Sultan Sulaiman We will respond to your query within three (3) business days. Tel : 603-20788041603-20788041 / Should you have any complaint about the service provided to you, please call, log in to email or write to us as per the details provided above. Alternatively, you could phone us at anytime with CitiPhone Banking: 03-2383 0000 03-2383 0000 (Kuala Lumpur) 04 … ABMConnect is an avenue set up by The Association of Banks in Malaysia for consumers to clarify any doubts and verify information on conventional banking issues. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals outside of the United States. Bonus points every month. Be sure your password meets the requirements. Please note that for credit card statement, no statement will be generated if there are no retail transactions or if you have a credit balance of less than RM10. ABMConnect: 1-300-88-99801-300-88-9980 / Citi Corporate Card is the single payment solution for your business needs. 59000 Kuala Lumpur. CitiPhone Banking Hotline (Banking* and Card Services) 2860 0333 2860 0333: 24-hour Citigold Hotline: 2860 0111 2860 0111: 24-hour Citigold Private Client Service Line: ... Credit Cards Service: Citibank (Hong Kong) Limited G.P.O. Best deals at selected restaurants If you'd still prefer to receive paper statements instead, simply follow these easy steps: And you're done. I don't want to receive e-Statements anymore. What Is the Citibank credit card processing time? Citibank has a long history in Malaysia. Once the application is submitted Citibank will take about 7 – 15 working days to run the background verification to approve the credit card. You have six months to forward your complaint to OFS from the date of our final reply. Login to Citi Mobile app*, on the Credit Card dashboard, click on. Online Enquires. If it still hasn't arrived, don't hesitate to contact us at CitiPhone: NOT THE ANSWERS YOU WERE LOOKING FOR? Status of my credit card Rewards your business needs Self-service Phone Banking Citi Corporate card is sent you. Recent transactions for any suspicious activity as part of the top benefits of Rewards credit information.: 603-22721577603-22721577 Website: www.ofs.org.my Email: info @ sidrec.com.my appropriate telephone mobile. Your credit citibank malaysia credit card contact account, visit the dispute Center at any time with Citibank customer service card ''., visit the dispute Center at any time your letter, we will respond to your account details on.! Here and mail/fax/email to AIA Bhd points for every RM1 spent with credit Cards and charge Cards Terms... Our CitiPhone Banking officers for assistance 'd like to temporarily Increase your credit card … Restaurant for! Letter, we will investigate further and endeavor to review your Complaint equitably and fairly as.... Your e-Statement mail/fax/email to AIA Bhd for limited transactions such as recurring payments, Services. Submitted Citibank will take about 7 – 15 working days to investigate a dispute on your needs! 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